A CONTACT CENTER THAT MAKES PROVIDING WORLD-CLASS SERVICE EFFORTLESS.

So often, CEOs only hear the bad feedback, so I wanted to share with you how after several months of trying to resolve issues I have been having with my account after moving from India to Australia, an ePerformax agent solved my problems. He listened carefully, showed great empathy, was thorough in his approach and tenacious about getting to the root cause. This ePerformax agent not only resolved my problem but also restored my faith in customer service.

We have been partnering with ePerformax for over 12 years. They have a unique recruiting and training strategy and have been successful in finding quality people both in Manila and in the provincial areas to support our customers. I would say that ePerformax has been a reliable "go to" partner over the years because they invest in people and create an awesome work and team culture. I strongly and without reservation, recommend ePerformax as a partner to meet your customers' needs

ePerformax Cebu has shown expertise beyond just customer support. They have shared numerous business insights and recommended strategies that have significantly impacted our operations and increased customer satisfaction. ePerformax supports our business needs with great teamwork, meets targets amidst challenges, and provides impactful business insights and creative ideas, which ultimately shows our customers are their highest priority.

ePerformax has a really nice balance of professional rigor and innovation. In fact, you are often leading the way inside our company with your innovation, and we see you as fantastic partners in that regard.