
EXCEPTIONAL CUSTOMEREXPERIENCES
CONTINUOUS PERFORMANCEIMPROVEMENT
CUSTOMER-CENTRICINNOVATION
YOU DESERVE TO WORK WITH ANOUTSOURCING PARTNERTHAT PRIORITIZES YOUR NEEDS.
Does your outsourcing partner really understand the needs of your business?
Do you have confidence in your support team or did the B-team step in after start up?
Do they make your life harder or easier?
Do you receive data-driven insights and analytics that bring insights and innovations?
Are they proactive about addressing issues before they become significant problems?
Are your customers getting the effortless support they deserve?
Discover EPX. A trusted Philippines customer service outsourcing company dedicated to prioritizing your business needs.
What Sets EPX Apart
EFFORTLESS & COST EFFECTIVECONTACT CENTER OUTSOURCINGIN THE PHILIPPINES
WBE Certified
Diverse Supplier
10+ Years
Avg. Client
Tenure
Six Sigma-Based Performance Maximization
7500 Strong
Across 3
Locations
Philippines
Pioneer
Since 2002
Seamless
Program
Implementation
Propriertary Customer Experience Training
10+ Years Management Tenure
QSR Solutions
20+ Years
Executive
Tenure
Strong Client References
PCI, HIPAA,
Soc 2 Type 2
Certified
TRUSTED BY

If you have customers that need support, you need EPX.
CONTACT USWHAT OUR CLIENTS SAY ABOUT OUR PARTNERSHIPS
"We have been partners with EPX for over 20 years. They have a unique recruiting and training strategy and have been successful in finding quality people both in Manila and the provincial areas to support our customers. I would say EPX has been a reliable 'go to' partner over the years because they invest in people and create an awesome work and team culture."
- Sr. Director Customer Service - Fortune 500 Financial Technology Company
"We have been fortunate to have your team as on-going partners. While we've obviously benefited from the day-to-day program management, I've been equally impressed with how your team looks at our business and works to find ways to do it better. Your performance maximization mindset has resulted in numerous process improvements and has also weighed heavily in strategic decisions."
- Sr. Director Customer Service - Fortune 500 Telecommunications Company
"What sets EPX apart is their shared commitment to align with our company culture and embrace the same values and work ethic, creating a partnership that fosters innovation, collaboration, and mutual success. Their unwavering support and dedication has allowed us to scale multiple business lines ensuring our business remains agile in our industry, while meeting customers' needs and expectations. With their team's dedication and expertise, we've achieved outstanding results and exceeded our goals and expectations."
- VP Sales and Service Operations - US Fintech & Lending Marketplace Company









EPX PHILIPPINES OUTSOURCING ADVANTAGES

THE PHILIPPINES
Since 2002, we've been a leader in the Philippines customer service outsourcing industry.

OUR PEOPLE
With a PASSION to PERFORM, we consistently meet and exceed your customer service expectations.

OUR TRAINING
We invest in training for success at our Global Customer Experience & Management Academy.

EXECUTIVE SUPPORT
Our CEO & COO believe involvement and collaboration at the highest levels drive the best results and performance.

AGILE & FLEXIBLE
Our size means we're nimble and poised to meet your changing business requirements and staffing forecasts on time, every time.
