ePerformax Outsourcing

A PHILIPPINES CONTACT CENTER
THAT PROVIDES EFFORTLESS
WORLD-CLASS SERVICE.


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EXCEPTIONAL CUSTOMEREXPERIENCES

CONTINUOUS PERFORMANCEIMPROVEMENT

CUSTOMER-CENTRICINNOVATION

YOU DESERVE TO WORK WITH AN
OUTSOURCING PARTNER
THAT PRIORITIZES YOUR NEEDS.


Does your outsourcing partner really understand the needs of your business?

Do you have confidence in your support team or did the B-team step in after start up?

Do they make your life harder or easier?

Do you receive data-driven insights and analytics that bring insights and innovations?

Are they proactive about addressing issues before they become significant problems?

Are your customers getting the effortless support they deserve?

Discover EPX. A trusted Philippines customer service outsourcing company dedicated to prioritizing your business needs.

What Sets EPX Apart
Eperformax brings effortless service to fortune 1000 B2C & B2B companies.

EFFORTLESS & COST EFFECTIVE
CONTACT CENTER OUTSOURCING
IN THE PHILIPPINES


WBE Certified
Diverse Supplier

10+ Years
Avg. Client
Tenure

Six Sigma-Based Performance Maximization

7500 Strong
Across 3
Locations

Philippines
Pioneer
Since 2002

Seamless
Program
Implementation

Propriertary Customer Experience Training

10+ Years Management Tenure

QSR Solutions

20+ Years
Executive
Tenure

Strong Client References

PCI, HIPAA,
Soc 2 Type 2
Certified

TRUSTED BY


ePerformax partners

If you have customers that need support, you need EPX.

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WHAT OUR CLIENTS SAY ABOUT OUR PARTNERSHIPS


"We have been partners with EPX for over 20 years. They have a unique recruiting and training strategy and have been successful in finding quality people both in Manila and the provincial areas to support our customers. I would say EPX has been a reliable 'go to' partner over the years because they invest in people and create an awesome work and team culture."

- Sr. Director Customer Service - Fortune 500 Financial Technology Company

"We have been fortunate to have your team as on-going partners. While we've obviously benefited from the day-to-day program management, I've been equally impressed with how your team looks at our business and works to find ways to do it better. Your performance maximization mindset has resulted in numerous process improvements and has also weighed heavily in strategic decisions."

- Sr. Director Customer Service - Fortune 500 Telecommunications Company

"What sets EPX apart is their shared commitment to align with our company culture and embrace the same values and work ethic, creating a partnership that fosters innovation, collaboration, and mutual success. Their unwavering support and dedication has allowed us to scale multiple business lines ensuring our business remains agile in our industry, while meeting customers' needs and expectations. With their team's dedication and expertise, we've achieved outstanding results and exceeded our goals and expectations."

- VP Sales and Service Operations - US Fintech & Lending Marketplace Company

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EPX PHILIPPINES OUTSOURCING ADVANTAGES


THE PHILIPPINES

THE PHILIPPINES

Since 2002, we've been a leader in the Philippines customer service outsourcing industry.

OUR PEOPLE

OUR PEOPLE

With a PASSION to PERFORM, we consistently meet and exceed your customer service expectations.

OUR TRAINING

OUR TRAINING

We invest in training for success at our Global Customer Experience & Management Academy.

EXECUTIVE SUPPORT

EXECUTIVE SUPPORT

Our CEO & COO believe involvement and collaboration at the highest levels drive the best results and performance.

AGILE & FLEXIBLE

AGILE & FLEXIBLE

Our size means we're nimble and poised to meet your changing business requirements and staffing forecasts on time, every time.

RELIABLE

RELIABLE

Three geographically diverse locations in the Philippines provide redundancy, giving clients confidence in uninterrupted customer service support.

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YOUR CUSTOMERS DESERVE WORLD-CLASS SERVICE.

Let’s face it. Customers today are too important to receive mediocre service. They deserve (and often insist on) world-class service. Talk with us today to learn how EPX puts your business needs first by providing effortless, cost-effective customer service from the Philippines.

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